Frequently Asked Questions (FAQs)

1. What is the warranty period for OLED screens?

Answer:
Our OLED screens come with a standard warranty period of 2 years. This covers any manufacturing defects and performance issues under normal usage conditions.

2. How do I properly clean and maintain my OLED screen?

Answer:
To clean your OLED screen, use a soft, dry microfiber cloth. Avoid using any harsh chemicals or abrasive materials. For stubborn stains, lightly dampen the cloth with water or a screen-safe cleaner and gently wipe the screen.

3. Can I customize the size and shape of my OLED screen?

Answer:
Yes, we offer customization services for OLED screens. Please contact our sales team with your specific requirements, and we will work with you to create a custom solution that meets your needs.

4. What should I do if my OLED screen is not working properly?

Answer:
If your OLED screen is not functioning correctly, first refer to the troubleshooting section in the user manual. If the issue persists, please contact our customer support team for further assistance. They may guide you through additional troubleshooting steps or arrange for a repair or replacement if necessary.

5. Are OLED screens prone to burn-in, and how can I prevent it?

Answer:
OLED screens can experience burn-in if static images are displayed for extended periods. To prevent burn-in, avoid displaying static images for long durations, use screen savers, and enable any screen protection features available on your device.

6. How do I install my new OLED screen?

Answer:
Detailed installation instructions are provided with each OLED screen. If you are unsure about the installation process, we recommend seeking professional assistance to ensure the screen is installed correctly and safely.

7. What are the advantages of OLED screens compared to traditional LCD screens?

Answer:
OLED screens offer several advantages over traditional LCD screens, including higher contrast ratios, deeper blacks, faster response times, and better energy efficiency. They also provide more vibrant colors and wider viewing angles.

8. How do I order a replacement OLED screen?

Answer:
To order a replacement OLED screen, visit our online store and select the model that matches your requirements. You can also contact our customer service team for assistance with placing an order.

9. What is the lead time for custom OLED screen orders?

Answer:
The lead time for custom OLED screen orders varies depending on the specifications and complexity of the customization. Typically, it ranges from 4 to 8 weeks. Our sales team will provide you with a more accurate timeline once your order details are confirmed.

10. Do you offer technical support for OLED screen installation and setup?

Answer:
Yes, we offer technical support for OLED screen installation and setup. You can reach our technical support team via phone, email, or live chat for any assistance you need.

These FAQs should cover a broad range of common inquiries customers might have regarding OLED screen services.